Is Shetland getting ripped off

Is Shetland getting ripped off when it comes to paying for the Internet or is it just as bad as everyone else in the U.K?

When you initially set up your Broadband Internet, you expect it to be available 24/7 – but it is not. First thing in the morning, between 9.00 and 10.30am you very often cannot get on because the rest of the U.K is doing what you want to do. Now, the rest of the country’s schools are closed mid-term and all the children are playing on the internet so it is impossible to get on-line.

The kids have as much right to the internet as we do, I hope that they are learning from their visits to wherever and enjoying it as well – but why am I paying for a full-time service that I get on a part-time basis? Why am I getting ripped off, not supplied with what I pay for?

What are B.T going to do about this system that they sell us – when, in effect, it doesn’t work?